Student that are learning English as a second language (ESL) can benefit from the use of Artificial Intelligence applications, such as the AI chatbot, which makes use of a technology called natural language processing (NLP). The use of these AI applications provides ESL learners with English language practice, through typed chat or spoken words. Businesses requiring employees to improve English language skills can make use of these applications for more cost-effective ESL improvements.
Artificial Intelligence Business Applications
Using Artificial Intelligence in business offers many opportunities to reduce costs. English tutors are expensive, and the need for one-on-one time is not efficient or cost-effective when there are a large number of employees that require additional ESL skills. In addition, tutoring sessions must be scheduled, which results in the loss of man-hours during the training sessions. The use of an AI chatbot, however, allows the employee to initiate a brief conversation at any time throughout the workday, making the most of any extra time. So, what is an AI chatbot anyway?
AI Chatbots
An Artificial Intelligence chatbot is a piece of software that begins with a number of programmed questions and appropriate responses. The chatbot is then able to learn from each subsequent exchange, in order to improve the appropriateness of its responses. AI chatbots use natural language processing to interpret input, and to formulate a response.
This type of AI application can range from an extremely simple program to complex software that is virtually indistinguishable from human conversation, at least in the short-term. Even the best AI chatbots, submitted to the Loebner challenge each year, are identified by judges after several exchanges. Learn more about the Loebner Prize here.
An Online TESL (Teacher of English as a Second Language)
An online TESL is one use of AI chatbot applications. An online ESL chat program can be used by English students to practice conversational skills. This English tutoring program, administered by Dr. Ron Lee, PhD, is free, but can only converse via chat. Students learning English as a second language can interact with the chatbot, named Mike, via text.
By asking and answering questions in English, the student is able to practice their comprehension and grammar skills. Using a text-based program gives students English language practice with writing, while voice-based programs help with verbal conversation skills. Both types of software depend on natural language processing to operate.
AI Programming: Natural Language Processing
AI programming for chatbots relies heavily on natural language processing, or NLP. NLP is the process by which AI software translates human language into data that can be understood by the software, or data into human language that can be understood by the user. For example, a user may scan a sheet of handwritten questions into a computer, allowing the AI program to use NLP to interpret the image.
NLP allows AI programs to decipher each character on the page, and match it with characters in the database, to translate. Alternatively, NLP interprets the sounds used during a spoken conversation by matching words and sounds to words and sounds stored in its database. NLP also allows the computer to formulate a response, by piecing together an appropriate answer from information found in its database.
Using AI to Learn English
Learning English as a second language can be difficult, particularly for those who are unable to spend time with a private language tutor. The use of online TESL programs for English language practice can also benefit students who need help with conversational skills, grammar, or written correspondence.
More about Natural Language Processing:
NLP for Smart Home Automation - Smart home automation using voice control remotes is a great solution for homeowners. Learn how home control systems use NLP, natural language processing.
Google Uses NLP & Text Analytics in Data Mining - Google's data mining technology, using text analytics for natural language processing, provides benefits to consumers, advertisers, and society in general.
Speech Recognition Technology for the Disabled - Students with disabilities depend on assistive technology products, such as voice transcription software, to improve the educational experience.
Reference:
Jurafsky, D., Martin, J. Speech and Language Processing (2nd Edition). Published: May 26, 2008, Prentice Hall.
Victoria Nicks - Victoria Nicks has a Master's Degree in IT, and extensive hands-on experience with various types of hardware and software.
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